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GENERAL TERMS AND CONDITIONS

Version October 2026

 

Article 1. Who we are

CrossFit Amstelveen is a trade name of Hoekstra sport & coaching B.V., Maalderij 21C, 1185 ZB Amstelveen, the Netherlands. Chamber of Commerce (KvK) 97083445, VAT number NL867904094B01. You can reach us at info@crossfitamstelveen.nl or +31 6 37 25 94 39.

 

Article 2. Definitions

  1. Member: anyone with a Membership, Punch Card or PT Programme at CrossFit Amstelveen and, where applicable, anyone taking a trial class.

  2. Teen: a Member aged 10 to 15 inclusive.

  3. Membership: a subscription to group classes, such as CrossFit and Small Group Training, with a set number of classes per week or per month.

  4. Punch Card: a number of credits for group classes with a limited validity period.

  5. PT Programme: a set number of personal training sessions within an agreed period.

  6. House Rules: the rules of the gym, such as booking and cancellation deadlines. They are published on our website.

 

Article 3. Applicability and changes

  1. These terms apply to all agreements with CrossFit Amstelveen. They are published on crossfitamstelveen.nl and you accept them when you register.

  2. We may change these terms. We will notify you by email at least one month in advance. If a change is to your disadvantage, you may cancel your Membership as of the date the change takes effect.

  3. The House Rules form part of these terms. We may change them as well. Changes will be announced by email or in the gym.

 

Article 4. Cooling-off period

If you buy a Membership, Punch Card or PT Programme online, you have a 14-day cooling-off period. Within those 14 days you can cancel by email without giving a reason. If you have already trained during that period, you pay proportionally for what you have used.

 

Article 5. Membership

  1. A Membership has an initial term. Its length is stated with the Membership. After that, the Membership continues automatically for an indefinite period.

  2. A Membership and its credits are personal and non-transferable.

  3. A Teen’s Membership is taken out, paid for and cancelled by a parent or legal guardian.

  4. Credits are made available per week or per month.

  5. You book and cancel classes in the SportBit app. The deadlines are set out in the House Rules. If you cancel too late or do not show up, the credit is forfeited.

 

Article 6. Punch Card and PT Programme

  1. A Punch Card is valid for the period stated at purchase. Credits not used within that period expire without refund.

  2. You schedule the sessions of a PT Programme within the agreed period. A session cancelled after the deadline in the House Rules is forfeited.

 

Article 7. Cancellation

  1. If you want to stop at the end of the initial term, cancel by email at least one calendar month before that end date.

  2. After the initial term, you cancel by email with a notice period of one calendar month from the day we receive your email.

  3. We will confirm your cancellation by email.

  4. If you rejoin within three months of cancelling, we charge an administration fee of €25.

  5. In case of serious or repeated violation of these terms or the House Rules, we may end the Membership immediately.

 

Article 8. Pausing

  1. You can only pause your Membership in case of a long-term injury or pregnancy. A pause lasts a minimum of two and a maximum of six consecutive calendar months.

  2. Request a pause by email at least 5 working days in advance. The pause only takes effect after our confirmation, and always starts on the first day of a calendar month.

  3. You cannot pause during the initial term.

  4. If you want to cancel during a pause, we will first reactivate your Membership. The notice period of Article 7(2) then applies.

 

Article 9. Prices and payment

  1. All prices include VAT.

  2. Memberships and Punch Cards are paid in advance. For a PT Programme you will receive an invoice.

  3. The payment term is 14 days. If a payment fails, you will receive a reminder. If payment has still not been made after 7 days, your access to classes is blocked until payment is received. Your Membership and payment obligation continue during that time.

  4. We announce price changes at least one month in advance. If the price goes up, you may cancel as of the date the new price takes effect.

  5. Amounts paid are not refunded, except in the situation described in Article 4 or where the law requires it.

  6. We may offer discounts or promotions and end them again. Members concerned will be informed.

 

Article 10. Health and safety

  1. You only train if your health allows it. Report any injury, complaint or pregnancy to the coach before class.

  2. Follow the coach’s instructions. You do not train in the gym without a coach’s supervision.

  3. You may not take part in classes under the influence of alcohol, drugs or other intoxicating substances.

 

Article 11. Damage and liability

  1. You train at your own risk. We are only liable for damage caused by intent or gross negligence on our part. We are not liable for loss or theft of your belongings.

  2. You will compensate any damage to equipment or the gym that you cause intentionally or through your own fault.

  3. You indemnify CrossFit Amstelveen against third-party claims for damage you have caused.

  4. If a Member behaves inappropriately, we may end the Membership immediately, without refund.

 

Article 12. Force majeure

If the gym cannot open due to force majeure, we will offer an alternative as soon as possible. In that case you are not entitled to a refund or discount. You can always cancel in accordance with Article 7.

 

Article 13. Privacy and images

  1. We handle your personal data in accordance with the GDPR and our privacy statement on crossfitamstelveen.nl.

  2. We sometimes take photos and videos in the gym. We only use recognisable images of you on our website and social media if you have given permission. You can withdraw that permission at any time by email.

 

Article 14. Other provisions

  1. We may change the schedule or opening hours, for example for maintenance or renovation. Where possible, we will let you know at least five working days in advance. On public holidays the gym may be closed or run an adjusted schedule.

  2. Without our permission, you may not offer products or services to other Members, either in the gym or via our social media.

 

Article 15. Governing law

These terms and all agreements are governed by Dutch law. Disputes will be submitted to the competent court.

 

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